Are you thinking of ways to grow your dental practice in 2023? Are seeking ways to increase productivity and patient satisfaction? The best place to start is by investing in your dental practice staff. Your dental staff are the most valuable asset of your practice. Patients make important connections with employees who are part of your practice and employees contribute to the overall satisfaction with the environment.
Aside from the personal connections you and your patients make with staff, retaining employees also means retaining talent in your practice. Retaining talented and efficient dental staff helps to increase morale in the office. It keeps your practice financially stable, as you’re avoiding the expenses of high turnover rates. Here are a few tips for help retaining your staff and providing opportunities for staff growth in 2023.
Improving the Culture
First and foremost, the culture of a work environment is a crucial element in working to make employees more content. Being a leader in your environment means:
- you have the power to create the culture you wish to see.
- you are responsible for establishing the reason your practice exists.
- you are responsible for the direction you would like to see your practice move in.
When your dental staff feels there is direction and a reason for their work, it provides a sense of purpose. A sense of purpose that employees need to be happy and satisfied within a workplace.
Once it has been developed, this message of your practice’s reason for being and its goal should be communicated to your dental staff, and should be done so often. Employees will then have a sense of how they contribute to your practice. And actions that adhere to the culture you envision for your practice should be celebrated.
Professional development has a direct correlation to the overall satisfaction of staff, which will impact the likeliness of employee retention for your dental practice. In the fall of 2021, a hiring report revealed that 45% of employees stated they would be more likely to remain in their current job position if they had more opportunities for training and professional growth.
More training may also lead to higher pay and increased benefits. These are obvious encouragement for employees to remain with your practice. Allowing your staff more time and opportunities for professional development is, of course, a great benefit to your practice. This is because you can offer greater performance and confidence to your dental staff when working with patients.
Benefits and Incentives
While more education may lead to more pay and benefits, offering bonuses and other incentives where possible will help your team stay motivated and driven to perform their best on the job. Showing that you appreciate your employees and recognize their efforts helps you retain them more than anything else. It’s also less likely for an employee to feel stuck, without any opportunity for advancement or pay raise.
An example of one very positive incentive is a generous leave policy. A generous leave policy improves employee morale, as it helps to create an appropriate work-life balance and tends to show employees that they, as well as their families, are valuable. When employees feel their relationship with their job and employer is healthy, you are more likely to get their best attitudes and best work.
Communication is key to all healthy relationships, including personal and professional relationships. If the COVID-19 pandemic taught us anything, it would be the importance of maintaining open lines of communication. Whether it’s something unexpected or something more predictable, you and your dental staff will likely experience more than just one adverse situation in the time that you work together. Proper communication allows your staff to navigate situations and recover more easily. This creates a closer and more effective team along the way.
Communication is also a way to ensure that your dental staff feels they are acknowledged and respected. Having regular team meetings and maintaining an open-door policy will help to show your team their input is valued and they are an important part of your dental practice.
Knowing what is important for your dental staff is key to employee retention. Also, make sure that your dental practice is a safe, healthy, and productive environment. A positive office culture, professional development opportunities, added benefits, and open communication could be just what you need to promote staff growth going into the new year.
If you’re looking for more ideas on how to positively impact your dental staff and improve employee retention rates, let a consultant with SPS Dental Academy help guide you on your path to success. Our dental academy may be the opportunity you and your staff are looking for to keep moving forward in 2023. We can help with opportunities for advancement or training for your new staff.