Practices ask us what ROI to expect from PPO negotiation. The honest
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How to Audit EOBs Against Your Negotiated Fee Schedule
Your fee schedule is only worth what the carrier actually pays on
How Write-Offs Are Calculated and Where the Leaks Happen
Every dental practice has write-offs. Not every dental practice knows where they’re
Handling Late Patients Without Disrupting the Schedule
Late patients aren’t going away. The question is whether the practice has
Asking for Patient Referrals: Scripts That Don’t Sound Scripted
The single most cost-effective marketing in dentistry is the referral. Most practices
The Art of Taking a Good Message at the Front Desk
Case Acceptance Starts Before the Doctor Walks In
Most dental teams treat case acceptance as the doctor’s job. The teams
Walk-In Dental Reps: How to Handle Them Professionally
An unannounced rep at the front desk creates an awkward moment for
Why Human Trafficking Awareness Is Now Part of Dental CE
Dental teams see something most professionals don’t — the inside of a
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