8185 Rhode Drive, Shelby Township, MI, 48317




Online Course

Introduction to Dental Insurance for Beginners: From Terminology to Claims

Welcome to "Dental Insurance Demystified: A Beginner's Guide." This course is meticulously designed for dental professionals who are new to the world of dental insurance or those looking to strengthen their foundational knowledge. Navigating the complexities of dental insurance can be daunting, with its specialized terminology, coding systems, network agreements, and claim forms. Understanding these elements is crucial for ensuring that patients receive the benefits they're entitled to while also optimizing the financial health and operational efficiency of the dental practice.

Course Objectives

  • Dental Insurance Terminology: Kickstart your journey with a deep dive into the language of dental insurance. Learn the meanings of essential terms like premiums, deductibles, co-payments, and coinsurance, and understand how they impact both the practice and the patient.
  • Dental Codes: Uncover the significance of dental procedure codes, commonly known as CDT codes. These codes are vital for claim submission and reimbursement, and mastering them is a must for anyone involved in the administrative side of a dental practice.
  • Understanding Networks: Explore the world of dental insurance networks, including PPOs, HMOs, and EPOs. Gain insights into how participating in these networks affects your practice, from patient influx to reimbursement rates and provider obligations.
  • Basic Overview of the ADA Claim Form: Get acquainted with the American Dental Association (ADA) claim form, the standardized document used to submit dental claims. Learn how to accurately complete and submit these forms to ensure timely and correct payments for services rendered.

By the end of this course, you will have a solid foundation in the basics of dental insurance, empowering you to navigate the complexities with confidence. Whether you're a front office staff member, a dental assistant, or a practice manager, this course will equip you with the knowledge and skills needed to manage dental insurance processes effectively, enhance patient communication, and contribute to the financial success of your dental practice.




I had been out of the dental field for 20 years and wanted to restart my career as a dental assistant but I felt that myskills were a bit rusty and wanted to be up to date and this course was exactly what I needed. It was a great refresheron safety, anatomy, techniques etc but most especially Michelle was so encouraging and supportive. I really feltunsure about going back after so many years but she reinforced things I knew and showed me some very helpful newtechniques. Today at my new job I did my first fmx in 20 years!!!! It was incredibly rewarding. They turned out very welland Dr was very pleased. Would definitely recommend this course to anyone looking to have this credential.

Jennifer Baxter


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