8185 Rhode Drive, Shelby Township, MI, 48317




Online Course

Patient Communications Beginners Course

Speak the Language of Care: Elevate Your Patient Communication Skills!

Introducing 'Enhancing Patient Communication: Beginners Course for Dental Practices' – the perfect starting point for dental professionals looking to deepen their patient relationships. This course is expertly designed for dentists, dental assistants, and front-office staff who wish to excel in patient interaction and communication.

Embark on a journey to master the art of effective communication, learning how to listen actively, convey empathy, and build trust with patients. Our modules cover essential topics such as understanding patient needs, managing expectations, and handling difficult conversations with sensitivity and professionalism.

Key Takeaways From The Course Include

  • Fundamentals of Patient Communication: Grasp the basics of effective verbal and non-verbal communication tailored for a dental practice setting.
  • Building Patient Trust and Rapport: Learn strategies to quickly establish a rapport with patients, creating a comfortable and reassuring environment.
  • Handling Patient Concerns: Gain skills in addressing and resolving patient concerns effectively, thereby enhancing overall patient satisfaction and loyalty.

This course is an invaluable tool for anyone in the dental field looking to improve their communication skills, enhance patient experience, and foster a positive practice environment. Enroll now and start transforming your patient interactions into meaningful connections!




I had been out of the dental field for 20 years and wanted to restart my career as a dental assistant but I felt that myskills were a bit rusty and wanted to be up to date and this course was exactly what I needed. It was a great refresheron safety, anatomy, techniques etc but most especially Michelle was so encouraging and supportive. I really feltunsure about going back after so many years but she reinforced things I knew and showed me some very helpful newtechniques. Today at my new job I did my first fmx in 20 years!!!! It was incredibly rewarding. They turned out very welland Dr was very pleased. Would definitely recommend this course to anyone looking to have this credential.

Jennifer Baxter


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