8185 Rhode Drive, Shelby Township, MI, 48317




Online Course

The Art of Taking a Good Message

Message Taking Made Easy: Enhance Your Dental Office Communication!

Discover the fundamentals of effective message-taking with our straightforward online course, 'The Art of Taking a Good Message: Basic Course for Dental Practices.' This course is specially designed for dental office staff, including receptionists and dental assistants, who handle patient calls and messages daily.

In this easy-to-follow course, you'll learn the basic yet vital skills of taking messages in a dental office setting. We cover the essentials of listening attentively, recording key information accurately, and ensuring messages are relayed clearly to the right person.

Key Course Elements

  • Simple Listening Skills: Grasp the basics of active listening to ensure you capture the important details of every message.
  • Basic Note-Taking: Learn straightforward techniques for writing down messages that are clear and easy for your team to understand and act upon.
  • Reliable Message Relay: Understand the simple steps to ensure messages are passed on correctly, helping your dental office respond effectively to patient needs.

Join 'The Art of Taking a Good Message: Basic Course for Dental Practices' to start building your foundational skills in office communication, contributing to a more organized and patient-friendly dental practice.




I had been out of the dental field for 20 years and wanted to restart my career as a dental assistant but I felt that myskills were a bit rusty and wanted to be up to date and this course was exactly what I needed. It was a great refresheron safety, anatomy, techniques etc but most especially Michelle was so encouraging and supportive. I really feltunsure about going back after so many years but she reinforced things I knew and showed me some very helpful newtechniques. Today at my new job I did my first fmx in 20 years!!!! It was incredibly rewarding. They turned out very welland Dr was very pleased. Would definitely recommend this course to anyone looking to have this credential.

Jennifer Baxter


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