8185 Rhode Drive, Shelby Township, MI, 48317




Online Course

Active VS Inactive Patients in A Dental Practice

Master Patient Engagement: Identify and Reactivate with Precision!

Unlock the potential of your dental practice with our specialized online course: 'Identifying Active vs Inactive Patients in Dental Practices." Tailored for dental professionals, this course offers a deep dive into distinguishing between active and inactive patients, a critical skill for practice growth and patient retention. You'll learn effective techniques for tracking patient visit patterns, understanding the underlying causes of patient inactivity, and employing targeted strategies to re-engage them.

Key Objectives of the Course

  • Patient Identification Mastery: Gain expertise in using data-driven methods to accurately identify active and inactive patients, enabling you to focus your re-engagement efforts more effectively.
  • Understanding Patient Dynamics: Learn the reasons why patients become inactive and how to address these issues proactively, turning potential losses into opportunities for re-engagement and loyalty building.
  • Effective Re-engagement Strategies: Develop personalized communication and follow-up strategies to re-engage inactive patients, enhancing patient satisfaction and loyalty, and ultimately driving practice growth.




I had been out of the dental field for 20 years and wanted to restart my career as a dental assistant but I felt that myskills were a bit rusty and wanted to be up to date and this course was exactly what I needed. It was a great refresheron safety, anatomy, techniques etc but most especially Michelle was so encouraging and supportive. I really feltunsure about going back after so many years but she reinforced things I knew and showed me some very helpful newtechniques. Today at my new job I did my first fmx in 20 years!!!! It was incredibly rewarding. They turned out very welland Dr was very pleased. Would definitely recommend this course to anyone looking to have this credential.

Jennifer Baxter


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