Online Course

Introducing 'Basic Phone Etiquette for Beginners in Dental Practices,' the ideal online course for dental office staff who are the first voice patients hear. This course is tailored for receptionists, dental assistants, and any team member who handles phone calls in a dental practice, focusing on the foundational aspects of phone etiquette.

In this beginner-friendly course, you'll learn the key elements of professional phone etiquette, crucial for creating positive first impressions and building patient trust. We cover the basics of greeting callers warmly, managing appointments, handling inquiries with courtesy, and ensuring clear and effective communication.

Enroll in 'Basic Phone Etiquette for Beginners in Dental Practices' to start building the essential skills that will enhance your practice's reputation and patient satisfaction from the very first call.