Online Course

Dental Claims Submission and Follow Up

Navigating the realm of dental insurance can seem daunting. However, with a clear understanding of its basics, it becomes a manageable and essential aspect of dental practice.

Key Course Objectives

  • Understand the Fundamentals: Grasp the core concepts of dental claims, differentiating them from medical claims, and comprehend the pivotal role they play in dental practice management.
  • Efficient Claim Submission and Follow-Up: Master the steps from pre-treatment procedures to claim submission, and hone techniques for timely and effective claim follow-ups.
  • Error Management and Resolutions: Identify common errors leading to claim denials and equip yourself with strategies to resolve denied or underpaid claims.
  • Strengthen Stakeholder Relationships: Learn best practices to build and nurture relationships with insurance providers and to communicate effectively with patients regarding their insurance queries.

With a blend of interactive lessons, real-world examples, quizzes, and valuable resources, by the end of the course, participants will be well-versed in the world of dental claims, ensuring smoother practice operations and enhanced patient trust.




I had been out of the dental field for 20 years and wanted to restart my career as a dental assistant but I felt that myskills were a bit rusty and wanted to be up to date and this course was exactly what I needed. It was a great refresheron safety, anatomy, techniques etc but most especially Michelle was so encouraging and supportive. I really feltunsure about going back after so many years but she reinforced things I knew and showed me some very helpful newtechniques. Today at my new job I did my first fmx in 20 years!!!! It was incredibly rewarding. They turned out very welland Dr was very pleased. Would definitely recommend this course to anyone looking to have this credential.

Jennifer Baxter


Welcome to the Dental Academy, where continuous learning meets innovation in dentistry. We are delighted that you are considering subscribing to our comprehensive newsletter. As part of our commitment to furthering excellence in the dental training industry, our newsletter aims to keep you informed and engaged. By subscribing, you'll gain access to the latest insights, trends, and research in dental science and training methodologies.