8185 Rhode Drive, Shelby Township, MI, 48317




Online Course

Front Office/Treatment Coordinator Duties for Beginners

Empower Your Front Desk: Mastering the Essentials of Dental Office Management!

Introducing 'Front Office/Treatment Coordinator Responsibilities for Beginners in Dental Practices,' the comprehensive online course crafted for those new to the dental front office and treatment coordination roles. This course is an invaluable resource for dental receptionists, new treatment coordinators, and other administrative staff who are the first point of contact in a dental practice.

Embark on a learning journey that covers the A to Z of front office duties and treatment coordination. From managing patient appointments and handling phone calls to discussing treatment plans and coordinating patient care, this course provides the foundational knowledge and skills needed to excel in these crucial roles.

Key Takeways from the Course

  • Comprehensive Front Office Skills: Learn the ins and outs of daily front office operations, including appointment scheduling, patient reception, and effective communication techniques.
  • Essentials of Treatment Coordination: Understand the role of a treatment coordinator, focusing on how to present treatment plans, manage patient queries, and facilitate a smooth treatment process.
  • Building Patient Relationships: Discover strategies for creating positive patient experiences, enhancing patient satisfaction, and contributing to the overall success of the dental practice.

Enroll in 'Front Office/Treatment Coordinator Responsibilities for Beginners' to gain the essential skills for thriving in a dental office environment. This course is your stepping stone to becoming an effective and confident member of the dental team.




I had been out of the dental field for 20 years and wanted to restart my career as a dental assistant but I felt that myskills were a bit rusty and wanted to be up to date and this course was exactly what I needed. It was a great refresheron safety, anatomy, techniques etc but most especially Michelle was so encouraging and supportive. I really feltunsure about going back after so many years but she reinforced things I knew and showed me some very helpful newtechniques. Today at my new job I did my first fmx in 20 years!!!! It was incredibly rewarding. They turned out very welland Dr was very pleased. Would definitely recommend this course to anyone looking to have this credential.

Jennifer Baxter


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