Online Course

Introducing 'Telephone Etiquette in Front of Patients for Beginners,' a specialized online course designed for dental professionals who wish to excel in managing phone communications while maintaining a respectful and professional atmosphere in the dental office. This course is ideal for front desk staff, dental assistants, and anyone in the dental practice who interacts with patients both in person and over the phone.

In this course, you'll learn the art of balancing telephone conversations with in-office patient interactions. Discover techniques for managing multiple tasks with poise, ensuring that both callers and in-office patients receive attentive and courteous service. We cover essential skills such as effective listening, clear communication, managing hold times, and seamlessly transitioning between phone and in-person engagements.

Enroll in 'Telephone Etiquette in Front of Patients for Beginners' to enhance your communication skills, improve patient satisfaction, and contribute to a harmonious and efficient dental practice environment