Online Course

Welcome to 'Responsibilities of a Dental Front Office: Beginners Course,' the perfect starting point for dental professionals looking to excel in front office roles. This course is specially designed for new front office staff, including receptionists and administrative assistants in dental practices, who play a pivotal role in shaping patient experiences and practice success.

Dive into the essentials of front office responsibilities, starting with the art of answering phones professionally and efficiently. Learn how to create a warm and welcoming atmosphere right from the first 'hello,' ensuring every patient feels valued and at ease. We also cover the nuances of greeting patients in person, making them feel comfortable and cared for as they step into the practice.

A key focus of this course is on effective communication strategies to help patients understand and agree to recommended treatments. You'll gain insights into understanding patient needs, addressing concerns, and presenting treatment plans in a way that is clear, empathetic, and persuasive.

Enroll in 'Responsibilities of a Dental Front Office: Beginners Course' to build a strong foundation in front office skills, driving patient satisfaction and practice growth.