8185 Rhode Drive, Shelby Township, MI, 48317




Online Course

Patient Records Request for Beginners

Efficiently Handle Record Requests: Empower Your Dental Practice!

Welcome to 'How to Manage Patient Requests for Records: Beginners Course for Dental Practices,' a specially designed online course for dental professionals new to handling patient record requests. This course is perfect for dental office staff, including receptionists, dental assistants, and office managers, who are often the first point of contact for patients seeking their dental records.

In this beginner-level course, you'll learn the essential protocols and best practices for managing patient requests for records. We delve into understanding patient rights, the legalities surrounding record sharing, and the efficient processing of these requests while maintaining patient confidentiality and adhering to HIPAA guidelines.

Key Course Elements

  • Understanding Patient Rights: Gain a clear understanding of patients' rights regarding their dental records and how to communicate these rights effectively.
  • Navigating Legal and Ethical Considerations: Learn about the legal and ethical aspects of handling patient records, ensuring compliance with regulations like HIPAA.
  • Streamlining the Request Process: Develop skills to efficiently process record requests, ensuring a smooth experience for both patients and your dental practice.

Enroll in 'How to Manage Patient Requests for Records: Beginners Course for Dental Practices' to enhance your ability to handle these important requests professionally, contributing to the overall efficiency and patient satisfaction in your dental practice.




I had been out of the dental field for 20 years and wanted to restart my career as a dental assistant but I felt that myskills were a bit rusty and wanted to be up to date and this course was exactly what I needed. It was a great refresheron safety, anatomy, techniques etc but most especially Michelle was so encouraging and supportive. I really feltunsure about going back after so many years but she reinforced things I knew and showed me some very helpful newtechniques. Today at my new job I did my first fmx in 20 years!!!! It was incredibly rewarding. They turned out very welland Dr was very pleased. Would definitely recommend this course to anyone looking to have this credential.

Jennifer Baxter


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